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Sr. Desktop Support Technician

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IS
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180909 Requisition #
Thanks for your interest in the Sr. Desktop Support Technician position. Unfortunately this position has been closed but you can search our 123 open jobs by clicking here.

REQUIRED QUALIFICATIONS:

 

Skills:

 

  • Comfortable replacing internal components in a PC computers and Mac’s
  • Working knowledge with Mac operating system
  • Working knowledge supporting iPad’s and iPhone’s
  • Working knowledge with Microsoft Windows 7 and Windows 10
  • Working knowledge with Microsoft Office 2010, 365 and other MS Office Products
  • The ability to build system images via MDT or other equivalent software application
  • Comfortable replacing internal components and installing maintenance kits in desktop printers
  • Suggest process improvements on Day to Day activities
  • Evaluate and make recommendations on new equipment

Experience:


  • Minimum 3 years basic Desktop and Laptop hardware and software support
  • Minimum 2 years basic Mobile Device hardware troubleshooting skills
  • Minimum 2 years basic Printer maintenance support
  • Minimum 2 years supporting Sr. Level Executive Management 

Education:

 

  • High School Diploma or equivalent
  • A+ Certification

 

PREFERRED QUALIFICATIONS:

 

  • Bachelors degree in Computer Science or related field
  • Cisco CCNA
  • Microsoft Certified Engineer
  • Minimum 1 year experience in Cisco Port configuration
  • Minimum 1 year experience in Ricoh Copier support

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